HygiePro FAQ

Commercial housekeeping refers to the professional cleaning of business premises: offices, stores, warehouses, healthcare facilities or industrial spaces. Unlike residential cleaning, it involves professional equipment, products approved for commercial environments, and protocols adapted to the regulatory and sanitary requirements of businesses. At HygiePro, our services are exclusively reserved for B2B clients in the greater Montreal area.

HygiePro offers its services to any business with commercial premises on the island of Montreal, the North Shore (Laval, Terrebonne, Saint-Jérôme, Mascouche…) and the South Shore (Longueuil, Brossard, Boucherville, Saint-Bruno…). This includes corporate offices, medical and dental offices, clinics, restaurants, hotels, retail stores, warehouses and light industrial facilities.

The recommended frequency depends on foot traffic and activity: For offices with fewer than 10 employees, weekly or bi-weekly service is generally sufficient. For high-traffic spaces like clinics, restaurants or large offices, daily or multiple times per week is recommended. HygiePro offers weekly, bi-weekly and monthly packages, adjusted to your specific needs.

Entrusting your maintenance to HygiePro saves you the costs of hiring, training, benefits and equipment purchases. You benefit from trained professionals, industrial equipment, products adapted to each surface, complete insurance coverage and schedule flexibility. In case of absence or illness of a cleaning employee, our team ensures service continuity without interruption.

Yes. HygiePro prioritizes the use of eco-responsible, hypoallergenic cleaning products certified for professional environments. These products are effective against bacteria and viruses while being safe for your employees and compliant with environmental standards in Quebec.

Simply book a free on-site assessment online at hygiepro.ca, or give us a call. We visit your premises to provide a detailed, transparent quote with no hidden fees. The quote takes into account the area, desired frequency, type of surfaces and specific tasks requested.

Absolutely. To minimize disruptions in your work environment, HygiePro offers flexible time slots including evening, early morning or weekend interventions. You define the time slots that best suit your operations and we adapt accordingly.

Floor stripping is a professional process that removes layers of wax, varnish and residue accumulated on floor coverings (vinyl, ceramic, linoleum, VCT). Over time, these layers yellow and alter the appearance of your premises. A complete stripping restores the floor to its original appearance and allows a new protective layer to be applied, extending the life of the covering.

Stripping involves mechanically removing all existing finish layers using high-speed machines and specialized stripping products. Polishing (or buffing) is performed after applying new coats of wax and involves making the surface shine using a high-rotation polisher. Together, these two operations restore a clean, shiny floor protected against daily wear.

As a general rule, a complete stripping is recommended once or twice a year for high-traffic areas (corridors, entrance halls, retail stores). Less frequented areas can be treated annually. Between strippings, quarterly polishing or buffing maintains the shiny appearance of floors and delays the next stripping.

HygiePro works on most hard commercial floor coverings: vinyl composition tiles (VCT), linoleum, ceramic, terrazzo, polished concrete and certain treated wood floors. Each type of surface requires a specific approach and products, which our technicians master perfectly to avoid any damage.

Stripping performed by professionals like HygiePro does not damage the floor covering. The products used are specifically formulated to dissolve wax layers without attacking the underlying surface. Light odors may be present during the intervention, which is why we recommend scheduling the operation outside business hours. Adequate ventilation is ensured during and after the intervention.

The cost varies depending on the floor area, type of covering, condition of the floors and number of coats to apply. HygiePro offers free custom quotes after a visual evaluation of your premises. The price is calculated per square foot and includes preparation, stripping, application of finish coats and final polishing.

Yes. HygiePro offers floor maintenance packages that include periodic buffing, application of maintenance protective coats and regular wet cleaning. This follow-up helps maintain the floor's shine longer between complete strippings, representing significant savings for your business.

High-pressure cleaning (or pressure washing) uses a powerful water jet to dislodge embedded dirt, algae, oils, graffiti, mineral deposits and other contaminants on exterior surfaces. HygiePro applies it to commercial storefronts and facades, parking lots, sidewalks, loading docks, outdoor areas, waste areas and industrial equipment.

A clean exterior improves your business image, meets hygiene and safety standards, and protects your infrastructure from premature degradation caused by mold, de-icing salts and pollution. For Montreal, North Shore and South Shore businesses and office buildings, seasonal pressure washing (spring/fall) is particularly recommended to remove winter residue.

Yes, it's one of our specialties. Indoor and outdoor parking lots, loading docks and traffic areas accumulate oil stains, dust, waste and tire marks. Our high-pressure equipment combined with professional degreasers allows deep cleaning of these difficult surfaces, safely and in compliance with stormwater runoff regulations.

Absolutely, provided the right pressure is used for the material. HygiePro adjusts the pressure and technique according to the type of facade: concrete, brick, natural stone, EIFS or composite cladding. Poor calibration can damage mortar joints or fragile surfaces — which is why it's essential to entrust this work to experienced technicians.

High-pressure interventions are generally scheduled in spring, summer or fall for practical reasons related to negative temperatures. However, certain indoor environments (covered parking, docks, industrial floors) can be pressure cleaned in any season. Contact HygiePro to assess feasibility for your situation.

Yes. HygiePro covers the entire greater Montreal metropolitan area, including the North Shore (Laval, Terrebonne, Boisbriand, Saint-Eustache, Mascouche, Mirabel, Saint-Jérôme) and the South Shore (Longueuil, Brossard, Boucherville, Saint-Lambert, Saint-Bruno-de-Montarville, Chambly). Our teams travel with their own equipment and water supply if necessary.

HygiePro applies practices compliant with Montreal municipal regulations regarding stormwater runoff management. We use biodegradable detergents when cleaning agents are needed, and we take the necessary measures to prevent contaminated water (oil, grease) from reaching sewers without proper treatment.

In winter, de-icing salt and calcium tracked in on shoes get embedded in the fibres, leave whitish stains and wear out entrance mats and carpets prematurely. Regular cleaning during the cold season removes these residues before they set, keeps your entrance presentable and extends the life of your floor coverings.

HygiePro cleans entrance mats, office carpeting, corridor and common-area carpets, and rugs in stores, restaurants, daycares, schools and office buildings across Greater Montreal. Our services are reserved for commercial and institutional clients.

The service includes deep vacuuming, pre-treatment of stains and calcium residue, injection-extraction washing (the machine injects clean water and immediately vacuums up the dirty water), then accelerated drying so traffic can resume quickly. We schedule the work outside your opening hours if needed.

For a busy entrance, cleaning every two to four weeks during winter is recommended, followed by a deep clean in spring to remove the last salt residue. Frequency is adjusted to your foot traffic when we prepare your quote.

The price depends on the area, carpet type, condition and chosen frequency. HygiePro provides a free, no-obligation quote after assessing your needs.

Spring matters most: sand, gravel, salt and calcium built up over the winter must be removed before they damage concrete and asphalt and get tracked indoors. A second cleaning in the fall prepares the surface for winter. Indoor and underground parking can be cleaned year-round.

Yes. Indoor and underground garages accumulate dust, calcium, oil stains and tire marks. We pressure wash them with a suitable degreaser, manage the wash water, and schedule the work to limit the impact on users.

Oil and grease stains are treated with a professional degreaser and then pressure washed. Recent stains usually come out well; very old stains may leave a faint mark depending on the porosity of the concrete or asphalt. We assess each case during the visit.

We work in sections to keep part of the lot accessible, and we can work early in the morning, in the evening or on weekends. The work plan is agreed with you in advance.

Book a free on-site assessment online or call us. The quote takes into account the area, surface type, condition of the lot and the desired frequency.

HygiePro is an exclusively B2B company. Our commercial housekeeping, floor stripping and polishing, high-pressure cleaning and carpet cleaning services are reserved for businesses, stores, institutions and commercial building owners. This lets us focus our expertise and equipment on the needs of the professional environment.

HygiePro serves Montreal and its greater region, including: on the island of Montreal (all boroughs), the North Shore (Laval, Terrebonne, Mascouche, Repentigny, Boisbriand, Saint-Jérôme, Mirabel, Saint-Eustache) and the South Shore (Longueuil, Brossard, Boucherville, Saint-Bruno-de-Montarville, Saint-Lambert, Greenfield Park, Chambly, La Prairie). For more remote locations, contact us to confirm availability.

Our pricing is transparent and customized. For regular housekeeping, the price is based on area, frequency and tasks included. For floor stripping/polishing, the price is calculated per square foot. For high-pressure cleaning, it is based on the area and complexity of the intervention. Each quote is free and without obligation, established after evaluation of your premises.

Yes. HygiePro is a duly incorporated and insured company in Quebec. Our employees are trained to current health and safety standards. Our liability insurance covers any potential damage that may occur during our interventions in your premises, giving you complete peace of mind.

Absolutely. Most of our clients combine several services: regular housekeeping with seasonal stripping/polishing, carpet cleaning during winter, or exterior pressure washing in spring. HygiePro acts as a single partner for the cleanliness of your commercial premises, which simplifies your management.

HygiePro offers contractual flexibility adapted to business needs. We offer long-term contracts (annual) for clients wishing to secure their rates and planning, as well as one-time interventions without commitment for occasional needs. Contract terms are discussed during the quote and adapted to your reality.