How to choose a commercial cleaning company: 8 criteria
To choose a commercial cleaning company, first check that it is insured, that it visits your premises before giving a price and that it provides a written quote with the task list and the frequency. Then compare the flexibility of the schedules, the products used, the quality follow-up and its customers’ reviews. Here are the 8 criteria in detail.
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1. An insured company
Ask for proof of liability insurance. If something is damaged on your premises, that is what protects you.
2. A visit before the quote
A price given without seeing the premises is rarely reliable. A visit makes it possible to assess the area, the traffic, the surfaces and your expectations.
3. A written, detailed quote
The quote should specify the tasks included, their frequency, the schedule and the price, with no hidden fees. It is your reference for checking the work.
4. Schedules that fit your operations
Evening, early morning, weekend: cleaning should not disturb your employees or your customers.
5. Products suited to your premises
A daycare, a clinic and a restaurant do not have the same needs. Ask which products will be used and whether they are eco-friendly.
6. Quality follow-up
A checklist followed at every visit and a contact person who can be reached for adjustments make all the difference over time.
7. Additional services
A company that also does floor stripping, carpet cleaning and pressure washing saves you from managing several suppliers.
8. Verifiable customer reviews
Look at the company’s Google reviews and, if possible, ask for references from customers in your industry.